Digital Sales Dashboard Update 4.35 – Topic Modeling [Video]

Clustering qualitative data with Topic Modeling

In this product update on the Digital Experience Dashboard Sales v.4.35, our senior research consultant Yannick Ludwig will give you a heads-up on a new feature we’re really proud of via a screen recording: Topic Modeling.

This is a new way of clustering the qualitative data of our studies: the open answers. While using machine learning, all open answers are automatically clustered into groups, based on what each answer is about and what vocabulary is used.

It helps our clients to make their analysis using our digital experience dashboard much faster, gaining deep insights into their online customer experience levels in a better and more efficient way!